For many survivors of intimate partner violence and abuse, their privacy and confidentiality is paramount to their safety. Victim service agencies play a significant role in ensuring that confidentiality and safety. Revealing personally identifying information about survivors who seek services or the details of their abuse to anyone without the survivors’ permission or knowledge can jeopardize their path to safety.

Yet victim service agencies may need to share information in many ways: with community partners, within community coordinated response teams, through referrals to other service providers, or in community-wide data collection initiatives.

This website will help guide agencies in understanding their obligations to confidentiality in accordance to federal laws, best practices to ensure survivor-centered services, when and how much information to keep, and how best to share information with others. 

Click here to read more on why confidentiality and the resources on this site is helpful for victim service agencies, community partnerships, and programs that are co-located with other service agencies.

FAQ Button

Answers to common questions on releases and waivers, U.S. Federal laws on confidentiality, record retention and deletion, and more.

Templates Button

Sample template policies, including policy guidelines and sample MOUs for co-located programs and community collaborations, that victim service agencies can adapt and use.

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Handouts on technology, safety and confidentiality, including tip sheets on cell phones and location, online privacy tips, guidelines on selecting databases, and more.

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References to Federal laws, confidentiality information from U.S. government agencies, and other resources on confidentiality and privacy.